FAQ
Orders & Shipping
How long does processing take?
Orders are processed within 2–5 business days.
How long does delivery take?
Delivery typically takes 7–10 business days depending on your location.
Will I receive tracking?
Yes, tracking information is provided once your order is shipped.
Are taxes included in the product price?
Yes. All taxes are included in the displayed product prices.
Cat Jewelry & Gifts
What kinds of jewelry does Ronia offer?
Ronia offers cat-themed necklaces, earrings, bracelets, and rings. Designs range from minimalist feline pieces to Egyptian-inspired statement jewelry and celestial cat designs.
How do I choose a gift for a cat lover?
Start with the style they enjoy wearing. Bastet designs offer Egyptian-inspired feline details, Sphynx designs celebrate the distinctive cat breed, and moon-inspired pieces add a celestial touch. For rings and bracelets, check the individual listing for fit and any adjustment options before ordering.
What materials are used?
Materials vary by piece. Refer to the individual product page for its listed materials and finish. A silver-tone color is not the same as sterling silver. If you need an exact material specification that is not listed, contact us before ordering.
Will items look exactly like photos?
Each product is made to match the design shown. Slight variations may occur due to lighting or production.
Returns
Can I return my order?
Returns are accepted within 14 days of delivery for unused items in original condition.
When will I receive my refund?
Refunds are issued after the returned item is received and inspected.
Contact
How can I ask a product question or get help with an order?
Email support.ronia@gmail.com. For questions about a specific piece, include its product name so we can help with the correct item.
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