TERMS & PRIVACY
✨ Terms & Privacy
Welcome to Ronia
By using our website and placing an order, you agree to the following terms. We’ve written them clearly and simply, so you always know what to expect.
🖤 Orders & Products
Each piece is carefully prepared with attention to detail.
Some products may include:
- Customer-uploaded photos
- Personal messages
Because of their personal nature, these items are made specifically for you.
Please ensure that all information you provide (photo, text, shipping details) is accurate before completing your order.
🔒 Privacy
Your privacy matters to us.
We collect only the information necessary to:
- Process your order
- Deliver your items
- Communicate with you
This may include:
- Name
- Shipping address
- Payment details (handled securely by trusted providers)
We do not sell or share your personal data for marketing purposes.
⚖️ Your Rights
If you are located in the European Union, you have the right to withdraw from a purchase within 14 days.
However, this does not apply to personalized items created specifically for you.
💳 Payments
All payments are processed securely.
Prices may be displayed in your local currency for convenience, but checkout may be completed in GEL depending on your location.
⚠️ General
We reserve the right to:
- Update product details
- Adjust pricing
- Cancel orders if necessary
We are not responsible for delays caused by shipping carriers, customs, or incorrect information provided during checkout.
📬 Contact
If you have any questions, we’re here:
📧 support.ronia@gmail.com
📍 Tbilisi, Georgia